Order Acceptance Terms

1. What You're Agreeing To

By clicking "I agree" (or any equivalent acceptance control), starting a paid plan, or continuing past the checkout step that links to this page, you ("Customer") agree to this Order Acceptance and to the Align legal documents it incorporates. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

This Order Acceptance and the Align Terms of Service, Acceptable Use Policy, Privacy Policy, Cookie Notice, Data Processing Addendum, Data Protection and Security Addendum, Subprocessor List, and API and Developer Terms together form the agreement between Customer and Alignsoft, Inc., a Texas corporation ("Align"). For enterprise customers who have signed a Master Subscription Agreement, the MSA controls instead of this Order Acceptance to the extent of any conflict.

2. Plan, Fees, and Auto-Renewal

The Services, plan tier, seat count, billing cadence, and fees are as displayed at checkout and as updated by Customer through the in-product billing surfaces. Plans are billed in advance for each Subscription Term.

Subscription Terms automatically renew for the same length as the initial term (typically twelve months for annual plans and one month for monthly plans) at the then-current price for the same plan, unless Customer cancels through the in-product billing surface at least thirty (30) days before the end of the current term for annual plans, or before the next billing date for monthly plans.

For annual plans, on renewal Align may adjust list prices subject to the price-change rules in the Terms of Service or the customer's MSA, with notice through email and the in-product billing surface.

3. Payment

Customer authorizes Align (through its payment processor) to charge the payment method on file for all fees, including renewal fees, true-up fees for seats added mid-term, taxes, and reasonable late charges on overdue undisputed amounts.

Fees are non-refundable except as expressly stated in the Terms of Service or required by law. If a payment fails, Align may suspend Customer's access after reasonable notice through email and in-product banners.

4. AI Features

The Services include AI-assisted features that process Customer Content to generate summaries, analyses, and other outputs. Align may use Customer Content to provide and improve these AI features for Customer. Align will not use Customer Content to train third-party foundation models. Customer is responsible for reviewing AI outputs before relying on them.

5. Customer's Clients

Align is a tool Customer uses to operate Customer's business. Customer is solely responsible for its relationships with its clients, including scope of work, deliverables, invoicing, payment collection, and any commitments Customer makes to those clients. Align has no contractual relationship with Customer's clients and they are not third-party beneficiaries of this agreement.

6. Acceptable Use

Customer's use of the Services is subject to the Acceptable Use Policy. Align may suspend or terminate accounts that violate the Acceptable Use Policy, create security risk, are used unlawfully, or fail to pay undisputed fees.

7. Data Protection

Align's processing of Customer Personal Data is governed by the Data Processing Addendum. By accepting this Order Acceptance, Customer is also accepting the Data Processing Addendum for any Customer Personal Data that Customer submits through the Services.

8. Term and Cancellation

This agreement starts when Customer accepts it and continues until canceled by Customer through the in-product billing surface or terminated by Align as permitted by the Terms of Service. Cancellation stops auto-renewal at the next renewal date; Customer is not entitled to a refund of the current Subscription Term's prepaid fees.

9. Disclaimers and Limitation of Liability

The Services are provided on an as-is and as-available basis, except as expressly stated in the Terms of Service. Align's total liability for all claims arising out of or related to the Services is limited to the fees Customer paid or owes Align for the affected Services in the twelve (12) months before the first event giving rise to liability. The full liability provisions, including the items excluded from the cap, are stated in the Terms of Service.

10. Governing Law and Contact

This agreement is governed by the laws of the State of Texas. Disputes will be brought exclusively in the state or federal courts located in the State of Texas, except as otherwise required by applicable law.

Notices to Align: legal@alignsoft.us. Notices to Customer: the email address on file with Customer's account.